6 Wealth Management Marketing Resolutions for a Successful New Year

With a new year comes new opportunities for success. However, if your firm is hoping to achieve great success throughout 2019 and beyond, we recommend that you make some wealth management marketing resolutions. Whether your focus is on retaining your current clients or obtaining new ones, starting the year off with clear marketing objectives can help you accomplish your goals.

Here are six wealth management marketing objectives to make sure that you hit the ground running this new year.

Resolution #1: Understand Yourself

While this may sound rudimentary, being able to simply define what differentiates your firm from the competition is often no easy task - and this is largely due to many wealth managers not taking the time to properly brand themselves. This year, establish a clear and authentic brand that shows your firm’s values and illustrates why clients should work with you. Once your brand is established, it is time to clearly and consistently communicate it across all of your marketing channels.

Resolution #2: Understand Your Clients

Having a target audience is an essential part of getting and keeping clients. However, simply targeting high net worth clients is not enough. We recommend that you get to know each current and potential client you wish to serve as an individual in a personal and engaging manner. What are their demographics? Do they own a business? Are they struggling to preserve generational wealth? Do they live a flamboyant lifestyle or one that is more understated? These are some of the questions to consider asking yourself in order to develop long-lasting and successful relationships.

Resolution #3: Build a Comprehensive Website

In today’s digital world, your website often acts as the face of your firm, so it is essential that you build a professional and comprehensive website. Do this by making sure that the background, colors, fonts, and images match your firm’s brand and are visually appealing. Also, take the time to clearly and effectively communicate your mission statement, services, values, and provide a forum for news and thought leadership. By building a comprehensive website, you are able to boost your credibility with prospects and industry colleagues.

Resolution #4: Produce Engaging Content

With so much content produced and put in front of people all day every day, the necessity to produce engaging content that will interest clients and prospects is more important than ever before. Not only does engaging content get people to take notice, but it can also be used to boost brand awareness, strengthen loyalty, and build client relationships. Reap these benefits by ramping up your content efforts and go from simply producing content to producing effective content that connects and builds trust with your audience throughout the entire client journey.

Resolution #5: Build a Social Media Presence

Similar to content, social media is proving to be an important channel in wealth management marketing. While Snapchat and Instagram may not provide any value to your firm, LinkedIn, Facebook, and Twitter are all great platforms that can maximize your content and establish you as a thought leader in the financial industry. Get started by creating profiles that match your brand on all three channels and posting engaging content consistently. Just remember: despite the real-time interaction that occurs on social media, it is still crucial to follow all regulatory compliance guidelines.

Resolution #6: Utilize the Power of Events

One of the most effective ways financial advisors can network and initiate face-to-face conversations with potential prospects is to host events. While having your firm host its own event is ideal, attending and speaking at other relevant industry events can also be beneficial to your business and further establish you as a thought leader in your field. Regardless if it is your firm’s event or you are a featured speaker at someone else’s, always take the time to create a plan with well-defined goals and strategies to ensure you make the most out of each opportunity.

Interested in Learning More About Wealth Management Marketing?

Now that you have identified your objectives, it is time to achieve them. For more information about accomplishing your marketing objectives, or just to learn more about wealth management marketing in general, please do not hesitate to contact us. Our team of marketing, branding, public relations, and communications specialists has what it takes to provide you with the support you need the way you need it.

Are You On The Website Naughty List? List of Top 5 Advisor Website Mistakes

“If you don’t show up on Google, then you don’t exist.”

I’m not sure who first spoke those wise words but they were right. In wealth management marketing, a website is one of the most critical pieces of collateral in an advisor’s arsenal. It can serve as:

·      a widely available and dynamic brochure to describe services and value prop;

·      verification for those seeking your firm, location or staff;

·      a source of information and thought leadership;

·      and a point of affirmation for those researching your firm.

 

In our marketing and communications work with wealth advisors, we complete a great deal of industry research and often look at websites all day long for competitive analysis and inspiration. While there are professional and perfectly beautiful advisor websites, more often than not, websites we see are less than inspirational. Most of the time, the wealth advisor websites we find are unprofessional, unattractive and uninformative. This is not only a missed opportunity, but can also act as a deterrent!

Knowing that the first step of vetting a firm is often a quick Google search, why would a wealth advisor not make their website amazing? A good website with informative content can score instant credibility! That said, simplicity is the key; less is more.

There are a few faux pas that I often see – here are the top five:

1.      No Website At All -

The most heinous mistake I see happens when I search for a firm - and find nothing. Even worse, when I search for the firm I am seeking, I'll incorrectly stumble on similarly-named competitors who have websites optimized for search. This can make it difficult for prospects to find your firm - even a client coming in for a meeting can be frustrated at not being able to find your address easily. Not having a website makes it seem like your firm is either non-existent or not professional enough to have one.

2.      Typos –

Websites that have grammatical errors and misspellings make the firm in question appear sloppy. Your website is a reflection of you and your firm – would you send client documents with typos? No way! Your website is the most widely available piece of collateral your firm produces. It needs
to be properly edited for mistakes.

3.     Poorly Structured Navigation -

Many times when I see a wealth advisor website, my first impression is that it is a jumbled mess, often with choppy navigation and many more pages than necessary. Our attention spans are getting shorter and shorter, and a prospect is not going to take the time to search through a confusing maze of sub-navigation pages to find the information they want. The content of your website should be written for your prospects – and less is more! A simple navigation structure and easy-to-read content makes it easier for the reader to understand your offering. 

4.     Out of Date content -

There is a reason we don’t wear clothes from high school. An out-of-date website leaves the impression that your firm is not current in technology capabilities and communication methods. Firms who embrace technology to benefit their clients should also make sure this forward-thinking approach is reflected in their public materials.  A website is not “set it and forget it”  - rather it should be refreshed every 3-4 years to ensure current design and technology standards.

5.     Basic Unattractive Look and Feel -

Why is a website often the most unattractive piece of collateral a firm has to offer? Your firm’s website should be the MOST appealing part of your marketing arsenal! In an age of digital marketing, the investor is constantly bombarded with images, information and shiny objects, so it is important to make sure your website is an appropriate reflection of your firm’s caliber of service. Keeping your website consistent with your firm’s brand standards help a reader seeking your website know they’ve come to the right place. In an era when there may be several firms with similar names to yours, it is critical to use visuals that are attractive and consistent with the rest of your firm’s collateral and brand.