Last month, senior marketing executives from top Wall Street firms spoke on upcoming priorities, opportunities and challenges at the Gramercy Forum NYC: Financial Marketing 2016 event. One of the most insightful panel discussions on Reputation Management: The Authentic Financial Brand, dealt with the evolving nature of financial brands and how best to manage them. The panelists, all brand marketing and advertising executives, agreed that a company’s brand is no longer what you “promise” to your client. In today’s high transparent and digital world, the sum total of your firm’s actions, employees, and culture will create your brand in the eyes of your clients. Which is why being true and authentic is more important than ever. Today’s consumers are savvier than ever – if there is the slightest disconnect between who you SAY you are, and who you REALLY are, they’ll spot it.
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